General Privacy Information
AIBoostFlow is committed to protecting your privacy and ensuring that your personal information is handled safely and transparently. This privacy policy outlines how we collect, use, and safeguard your data when you interact with our services located at Degersheimerstrasse 19, 9100 Herisau, Switzerland.
Privacy Definitions
This section explains terms related to privacy and data protection to help you understand how your information is managed by AIBoostFlow.
Data Collection Practices
We gather personal information directly from users and automatically through their interaction with our services to deliver tailored AI solutions.
Data Provided by Users
Users may provide the following personal data when registering, contacting support, or subscribing to services:
- Full name and job title for enterprise account setup
- Business contact information including email and telephone
- Company details and business ID (e.g., CHE-535.891.641)
- Login credentials and access preferences
- Communications and inquiries submitted through support channels
- Transaction and billing information related to subscription plans
Data Collected Automatically
AIBoostFlow collects certain usage and technical data automatically during interactions with its platform including:
- IP address and browser type for system performance analysis
- Time stamps and duration of visits to optimize user experience
- Device and operating system information for compatibility purposes
- Cookies and similar technologies to improve service functionality
- Error reports and diagnostic data to maintain system reliability
- User interaction data to enhance AI-driven automation workflows
Third-Party Data Sources
In certain cases, we may obtain data from trusted third-party providers to improve service offerings, including:
- Enterprise software providers integrated with AIBoostFlow
- Authorized data enrichment services to validate business information
- Analytics platforms to better understand usage patterns and performance
Purposes of Data Processing
We process personal data to fulfill several related objectives designed to enhance enterprise automation solutions:
- Provide and maintain AI integration and automation services
- Facilitate account management and secure platform access
- Respond to user requests and provide customer support
- Analyze service usage and improve our solutions continuously
- Ensure compliance with legal and regulatory obligations
- Communicate updates, offers, and relevant information about AIBoostFlow services
- Protect the platform against fraud and unauthorized access
- Conduct business performance assessments and reporting
Legal Basis for Data Processing
Processing personal data by AIBoostFlow is based on one or more of the following lawful grounds:
- User consent obtained at the time of data provision
- Performance of a contract related to service delivery
- Compliance with legal obligations applicable in Switzerland and the EU
- Legitimate interests pursued by AIBoostFlow to improve operational efficiency and security
GDPR Compliance
AIBoostFlow adheres to the General Data Protection Regulation (GDPR) principles ensuring lawful, fair, and transparent processing of personal data.
- Data minimization and accuracy to limit information to what is necessary
- Rights to access, rectify, and erase personal data as applicable
- Implementation of appropriate security measures to protect data integrity
- Regular reviews and audits of data protection policies and practices
- Clear communication of privacy rights and data processing activities
- Mechanisms to lodge complaints with supervisory authorities when warranted
Use of Cookies and Tracking Technologies
To enhance functionality and gather insights on user interactions, AIBoostFlow employs cookies and similar technologies with user consent where required.
Our platform utilizes essential, performance, and analytics cookies to optimize services and measure effectiveness.
Cookies are categorized as strictly necessary, functional, performance, and targeting to manage preferences and personalization effectively.
Users can control cookie preferences through browser settings or via notices on site access to adjust consent choices.
For detailed information, please review our dedicated Cookie Policy document available on the website.
Sharing of Personal Data
AIBoostFlow shares personal information only with entities required to support service delivery or comply with legal obligations. This includes:
- Trusted service providers facilitating IT, hosting, and data processing tasks
- Legal authorities when applicable to lawful contribute or compliance
- Business partners involved in joint offerings or integrations approved by the user
- Auditing and professional advisors supporting governance and compliance
- Relevant external processors under strict confidentiality agreements
- Internal departments with a legitimate need to access data for operational purposes
International Data Transfers
Data processed by AIBoostFlow may be transferred outside of Switzerland or the European Economic Area where necessary to provide global AI automation services.
Such transfers are safeguarded through standard contractual clauses, data protection agreements, and compliance with applicable privacy regulations to maintain high security standards.
Data Retention Policy
AIBoostFlow retains personal data only as long as necessary to fulfill the purposes outlined here or as required by law.
Account-related information is preserved for the duration of the relationship and deleted after inactivity periods aligned with regulatory requirements.
Communications and support interactions are stored to ensure service quality and user reference and purged regularly for data minimization.
System logs capturing technical details are maintained for operational monitoring and security, with retention periods determined by best practices.
Data removal requests are processed promptly, subject to legal or contractual exceptions, ensuring respectful handling of privacy rights.
Data Security Measures
Protecting your personal data is a critical part of AIBoostFlow’s operations. We implement several layers of security safeguards designed to prevent unauthorized access, disclosure, or destruction of information.
- Use of encryption technologies for data storage and transmission
- Access controls and authentication protocols limiting data handling to authorized staff
- Regular security assessments and updates to infrastructure and software to mitigate vulnerabilities
User Rights Regarding Data
Users interacting with AIBoostFlow have a range of rights concerning their personal data that we support in accordance with applicable laws.
- Right to access and receive a copy of personal data processed
- Right to request correction or updating of inaccurate or incomplete data
- Right to data portability where applicable to receive information in a structured format
- Right to object to processing for certain purposes such as marketing or profiling
- Right to lodge a complaint with supervisory authorities regarding data protection concerns
- Right to withdraw consent at any time without affecting prior processing lawfulness
- Right to data portability, enabling users to obtain and reuse their personal data across different services.
- Right to object to processing of personal data for legitimate interests or direct marketing purposes.
User Rights Requests
Users may submit requests to access, rectify, erase, restrict, or port their personal data, or object to its processing by contacting our Data Protection Officer.
We typically respond to all privacy rights requests within 30 calendar days from receipt, in accordance with applicable data protection laws.
Marketing Communications
With your consent, we may send you marketing information related to AIBoostFlow’s AI integration and automation solutions that may be relevant to your business needs.
You can unsubscribe from marketing communications anytime by clicking the unsubscribe link included in each email or by contacting us directly.
Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children without parental consent.
Links to Third-Party Sites
Our website and services may contain links to external third-party websites which have their own privacy policies. We are not responsible for their content or practices.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the effective date. Continued use of our services after changes constitutes acceptance.